Patient Feedback
MABI strives to make sure that every patient will encounter a friendly, hassle-free, and educational experience while being tested with us. We work to make sure that your experience runs smoothly, and that you leave your test(s) with a clear understanding of your balance problems, and what treatment is available.
The Balance Institute understands that, as a patient, you may have visited other doctors and specialists about balance. We also understand that your personal health is very important to you – and it's important to us. You seek answers about your problem, and you want to know how to regain your stability.
We work with patients to help answer any and all questions they have. We are committed to providing excellent customer service. Because of this, we appreciate positive patient feedback. Such feedback helps MABI reaffirm our passion for truly helping our patients and providing a great patient experience.
Read below:
"Your staff is A #1. I know that Dr. Walls was so right in referring me to your group."
-Shirley C., Independence, MO
"I thought Dr. Kennalley was so great. She really knew what she was doing, and she was so experienced. I wouldn't hesitate to recommend your service to anyone."
-Isabel R., KCK
"I feel so much better now after visiting the Balance Institute. Dr. Lampe answered my questions really well, and I feel like he really understood my concerns."
-Lucrecia A., Overland Park
"Everyone has been so helpful. Lauren was so patient with me on the phone."
-Margaret T., Independence, MO
"Your service has been so helpful. The doctors all testing me were so nice. And thank you for following up to see how I'm doing after my testing."
- Velma T., Raymore, MO
